In knowledge exchanges between a “teacher” (providing information) and a “listener” (receiving information), we ordinarily place a sense of epistemic responsibility on the teacher. As someone who holds knowledge on a subject, they have a responsibility to convey that knowledge truthfully to their listener. If they fail to do so, they may be negligently misleading at best, or intentionally deceiving at worst.
In her article “Epistemic Injustice and A Role for Virtue in the Politics of Knowing,” Miranda Fricker suggests that the listener (or “hearer”) also has certain moral obligations in a testimonial exchange of knowledge. Unpacking how a hearer may come to trust a teacher’s testimony, Fricker suggests that hearers must develop a form of testimonial “sensibility,” governed by a virtue of “reflexive critical openness” to others.
Fricker’s main philosophical move is to introduce virtue ethics to capture the unreflective phenomenology of being a hearer. When we listen to others, we often take their word as true - fully absent of reflection - unless ostensible “reasons for doubting” are introduced. This initial openness to others is what Fricker describes as a virtue of “reflexive critical openness,” since we are both open to unreflective listening, but also in a position of vigilance for signs of doubt.
From here, Fricker suggests that we may express different scales of reflexive critical openness when interacting with different people: distinct epistemic sensibilities for distinct individuals. In institutional structures, for example, we may be predisposed to greater openness when listening to our boss or a consultant. In contrast, we may be predisposed to less openness when listening to an office intern. Problems of epistemic injustice arise when our epistemic sensibilities for certain groups are unfairly predisposed, often due to culture, upbringing, or simple prejudice.
Interestingly, Fricker’s epistemic injustice can occur in two directions: 1) someone may receive less credibility than they deserve, or 2) someone may receive more credibility than they deserve. What I find most interesting is one of Fricker’s suggestions for how epistemic prejudice can be broken: through “critical reflection on the part of the hearer.” The example that Fricker gives is a teenager who may hold an epistemic prejudice against the elderly, but who reflects and changes his sensibilities after hearing a profound war story from his grandfather.
It’s hard to specify what conditions should entail critical reflection of one’s own epistemic sensibilities: without caution, these conditions themselves could become prejudiced. However, broadly, I feel that we could all benefit if we collectively lowered the bar for critical reflection of our own epistemic sensibilities. We could make critical reflection a more regular part of everyday conversations, especially when we feel most certain about whom to trust.
How could we practically encourage people to engage in further critical reflection of their epistemic sensibilities? K12 education is, perhaps, a good starting point. A K12 curriculum that emphasizes a greater range of perspectives and intentionally emphasizes ambiguity/non-objectivity in the humanities (this is often forgotten) can help us lower the bar for critical reflection.

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